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SRE monitoring

Know it’s down before your customers do

Automated monitoring for your websites, web apps and APIs: checks every few minutes, alerts to the right people, and monthly reports that show whether your software and your vendors kept their promises.

What’s included

Monitoring that runs itself and proves what happened

Uptime and synthetic checks

Your site, sign-in, checkout and APIs are tested from outside every few minutes, the way a customer would use them, and failures are confirmed before anyone is alerted.

Alerts to the right people

When something fails, your team or your vendor gets an email, text or chat message with what failed and where, and the alert repeats until someone acknowledges it.

Dashboards and AI-written reports

Uptime, response times and error rates in one place, plus incident summaries and a monthly report written by AI in plain English.

SLA tracking

Every outage is timed from first failure to recovery and logged, so you can see whether each provider met the uptime and response times they promised.

How the monitoring works

  • Reliability targets (SLOs). We agree what “working” means for you, for example the checkout answers within two seconds 99.9% of the time, and measure against it automatically.
  • Vendor SLAs. Your host, software vendors and IT provider each promise something. We check the services you depend on and report measured uptime against each promise.
  • AI-written incident summaries. After each outage, AI turns the logged timeline, alerts and errors into a short summary of what failed, when, how long it lasted and what to look at, ready to send to your team or vendor.
  • Logs and error tracking. Errors are collected and grouped, so your developer sees a bug that hits one customer in a hundred instead of guessing at it.
  • Certificates, domains and backups. Automatic warnings before an SSL certificate or domain expires, and checks that backups actually ran.
  • Safe automatic fixes. Where your platform allows it, simple pre-approved actions such as clearing a cache or restarting a service can run on their own, and every one is logged.

Built for small and mid-size teams

Large companies have a dedicated SRE team. Most businesses don’t need one, but they still lose sales when the site goes down at night or a payment integration quietly stops working, and they rarely know whether their providers delivered what they’re paid for. We set up automated monitoring on the platforms you already use, such as Cloudflare, Google Cloud, Firebase and AWS, so problems reach the people who can fix them and you get the numbers, for a predictable monthly price.

We monitor our own production systems the same way. Euchre Player’s Network has live online tables, accounts and purchases that have to stay up for players around the clock.

How it works

From first review to steady state

  1. 01

    Review

    We map what you run, who hosts and supports it, and what each provider promises.

  2. 02

    Set up

    Checks, alerts, dashboards and error tracking, tested by breaking things on purpose.

  3. 03

    Automatic alerts

    Failures go straight to your team or your vendor, timed and logged from start to finish.

  4. 04

    Monthly report

    An AI-written report of uptime, outages and SLA results in plain English, with the causes behind repeat alerts.

SRE monitoring FAQ

What is SRE monitoring?

SRE stands for site reliability engineering: running software so it stays up, stays fast and recovers quickly when something breaks. Monitoring is the part that watches it for you, measuring uptime, speed and errors, and alerting the right person before your customers notice.

Who fixes things when something goes down?

Your own team or the vendor responsible for that system, such as your web host, developer or IT provider. Our monitoring is automated: it detects the problem, alerts the people you choose with what failed and where, tracks how long the response takes and records it all for your reports. We don’t staff an on-call desk.

Can it track whether my vendors meet their SLA?

Yes. If a host, software vendor or IT provider promises an uptime or response time, we monitor the services you rely on and your monthly report shows measured uptime and outage times against what they promised, with the dates and evidence you need to raise it with them.

Do you only monitor software you built?

No. We monitor websites, web apps, APIs and cloud services whoever built them. We start with a short review of what you run and what matters most, then set up checks around that.

What tools do you use?

Whatever fits your stack and budget: the monitoring built into Cloudflare, Google Cloud, Firebase and AWS, uptime and synthetic checks, error tracking such as Sentry, and dashboards in tools like Grafana. Where you already pay for a tool, we use it instead of adding another bill.

How much does monitoring cost?

Setup is a one-time project, then a monthly plan based on how many services are watched and how often they are checked. You get both prices in a free written quote. Request a quote.

Will monitoring slow my site down?

No. Uptime and synthetic checks visit your site from outside like a customer would, and server-side metrics come from your hosting platform. Nothing heavy is added to your pages.

Related services

More ways we can help

Web app development

Portals, dashboards and booking or ordering systems that run in any browser.

Learn more →

API and systems integration

Connect payments, accounts, databases and the tools you already pay for.

Learn more →

Case study: Euchre Player’s Network

How we built a live multiplayer app with accounts, rankings and purchases.

Learn more →

Start a project

Find out what’s failing before your customers do.

Tell us what you run, how it’s hosted and who supports it. You’ll get a written quote for setup and a monthly monitoring plan.

Get a free quote support@graystonedevelopmentstudios.com 630.440.1615
GrayStone Development Studios, LLC
Geneva, IL 60134